Returns & Exchanges
At My Dream Cake, we want you to be completely satisfied with your purchase. If your baking supplies or cake decorating tools do not meet your expectations, we offer a straightforward return process within 30 days of delivery.
Initiate Your Request
Contact our customer service team via email with your order number and details regarding the items you wish to return or exchange.
Prepare the Package
Ensure all items are in their original, unopened packaging and securely wrap them to prevent damage during transit.
Ship the Items
Send your parcel to our designated return center using a tracked shipping method to ensure its safe arrival.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing